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ICC Austria - Home

Dispute prevention and resolution

Difficult times constitute an increase in the incidence of dispute. Everyone attempts to ensure and impose the full extent of their rights. Often, however, the root of dispute is before the contract gets signed - in the negotiations - or in the first implementation of said contract. Internationally, in the context of differing mentalities, languages, legal culture, and particularly trust, the settlement of disputes through arbitration is ideal.


The ICC Court of Arbitration is the world’s leading arbitral institution. Since 1923, ICC has been helping to resolve more than 26.000 disputes in international commercial and investment disputes. The Court’s Secretariat, with over 100 lawyers and support personnel, operating through offices in Paris, Hong Kong, New York, Singapore, Sao Paolo, and Abu Dhabi administers cases in any chosen language. It continuously seeks to improve efficiency, control time and costs, and aid enforcement by introducing innovative new arbitration tools and procedures. This ongoing focus makes certain that ICC is always in touch with the concerns and interests of trading partners throughout the world. 


ICC Austria is on your side in an ongoing dispute:

  • precisely when the smooth running of your business relations is at risk, mediation should be used to gently resolve the issues at hand
  • Were this method to prove unsuccessful within a period of 4-8 weeks, arbitration should be employed and to position yourself strategically within that
  • The ICC also offers specialised alternatives in solving disputes through:
    • Experts (whose findings can be either binding or non-binding depending on the parties’ choice)
    • DOCDEX - in disputes over Letters of Credit or Bank Guarantees
    • Mediation

ICC Austria is also useful in the avoidance of disputes:

  • How to embed long-term elements in contract negotiations
  • How to live out a contract post-negotiation and reduce conflict matters
  • The ‘ICC Dispute Boards’ - used in plant engineering and construction projects to clear up small differences in opinion in the spirit of preventing greater problems in the long-run

Useful links:

ICC Austria - International Chamber of Commerce

Wiedner Hauptstraße 57, 1040 Wien
Tel: +43-1-504 83 00
E-Mail: icc(at)